Manager on Duty
Evening and Weekend hours
Rose E. Schneider Family YMCA
2001 Ehrman Road, Cranberry Twp., PA 16066
This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Manager on Duty intentionally fosters a cause-centered culture that is welcoming, genuine, hopeful, nurturing, and determined. The incumbent will be responsible for the smooth operation of membership services, program participation, building maintenance, and staffing during the scheduled shift. Building member relationships and being a strong “working” problem solver is essential.
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
- High School diploma or equivalent.
- Minimum age of 18.
- One year or more of supervisory experience preferred.
- Team player with a positive, service-oriented approach.
- CPR/AED/First Aid Certification.
- Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
YMCA COMPETENCIES (Team Leader):
Mission Advancement: Models and teaches the Ys values. Ensures a high level of service with a commitment to changing lives. Provides volunteers with orientation, training, development and recognition. Cultivates relationships to support fund-raising.
Collaboration: Champions inclusion activities, strategies and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.
Operational Effectiveness: Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.
Personal Growth: Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
- Follow opening and closing procedures of the building.
- Responsible for the implementation of the Association’s Emergency Management Procedures.
- Knowledge of YMCA memberships/programs and operational policies/procedures.
- Provide facility tours and information of program services.
- Develop and maintain positive relations with members and staff.
- Frequent inspection of department equipment and facilities.
- Knowledge and application of equipment set up/take down procedures and its proper storage.
- Perform general maintenance/custodial functions.
- Follow YMCA policies and procedures, including those related to medical and disciplinary situations, child abuse prevention and emergency procedures.